Mary Portas: Secret Shopper

Mary Portas, a renowned retail consultant, helps popular brands improve customer service by ensuring they are transparent and open to her guidance, particularly focusing on British stores with complaints, aiming to empower struggling retailers to address grievances effectively and revolutionize the shopping experience, with the success of her work depending on brands embracing change. Mary Portas: Secret Shopper is a 2016 English-language television series featuring Carey Mulligan, Nathaniel Martello-white, Jeany Spark, Nicola Walker, John Simm, Billie Piper and Hayley Squires. The Forge was the production house involved in the project along with executive producer(s) Elizabeth Binns. The series is directed by S. J. Clarkson. Series originally aired on BBC Two in English. Netflix acquired the distribution rights for the television series. The show has a running time of 60 minutes for each episode. The screenplay for the series was written by David Hare. Cinematography was done by Balazs Bolygo and editing by Jamie Trevill and Sacha Szwarc. The music was composed by Ruth Barrett.